When you avail our Services or while using, we may collect some information and data including personal data from you. This Privacy Policy provides an insight on the information we collect from you, and the purpose behind collecting such information. This Policy applies to all Registered Users of Putava and shall form part of the Terms of Service (ToS). You are requested to read this document carefully and click the “I Agree” button. You shall not use our services if you do not agree with our privacy policy. The definitions and abbreviations used in the ToS are also applicable in this Policy.

Table of Contents

1.    Information We Collect

2.    Purpose of collection

3.    Sharing your Information

4.    Storing your information

5.    Your rights

1. Information We Collect

1.1 Personal Data: During the time of registration, you have to provide us with your personal data including full name, age, date of birth, phone number, email ID and current address. For creating a profile for yourself or for a third party with their consent, we would require additional information like Marital status, religion/caste, educational qualification, location information, family information, partner preferences, profession etc. Additionally, the profile would be complete only with photographs, even though its optional.

1.2  Financial Details: In case you prefer to make payments online for subscribing to our services, you would be required to key in your financial details like your internet banking details, credit card details etc., to our third-party payment gateways that we associate with.

2. Purpose of Collection

2.1 We require your personal details like full name, date of birth, email ID etc for registration purpose, to ascertain your identity and to facilitate the execution of a valid e-contract between Putava and you.

2.2 Additional details are mandatory for the creation of your profile. Your profile shall be viewed by prospects based on their preferences and also enables our AI search engine to display matching profiles based on user criteria. These information and personal details are required and helps a prospect make decisions based on their preferences.

2.3 Your financial details are collected by our third-party payment gateway/ aggregator solely for the purpose of enabling online payments.  We do not directly collect, nor do we store or view your financial data.  You may view the terms and conditions of our payment aggregator along with their privacy policy Razor Pay - and PayU - ,  to get a better understanding of how they use and store your data. These details are not shared with us, and we do not store your banking or credit card details at any point of time.

3. Sharing Your Information

3.1 Your personal details may appear on search results based on preferences set by individual users and can be viewed by such users of Putava. By registering on Putava, you hereby provide us consent to publish your details on our website, mobile app and such other media at our sole discretion for the sole purpose of a matrimonial alliance search.

3.2 We do not have any control over the actions of third parties including other users of Putava and we shall not be liable for any actions or omissions made by such users/third parties including but not limited to misuse of your personal details. However, if you feel that your personal details have been unauthorisedly used/misused by a Putava user, you may immediately notify us, and we shall take appropriate actions after investigating the matter.

3.3 We may share your photographs on online/offline media for the purpose of advertising our platform and you hereby provide us consent for the same once you register with us.

3.4 We may share your personal information with national/ state security authorities, law enforcement agencies, and or judicial and quasi-judicial authorities upon a demand made by them and upon ensuring that such demand is backed by legal authority (eg., warrant). We may also share your information to such authorities mentioned above if we believe it is in the best interest of the general public (eg., to assist in a criminal investigation, or in the interest of national security/public safety).

3.5 Other than what is mentioned in this Privacy Policy, we do not share any details to any third party.

4. Storing Your Information

4.1 We are committed to protecting your personal information. We store your information on a Virtual Private Server managed by reputable third party cloud storage provider.

4.2 We shall protect your personal information in our possession or our control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. Similarly, in VPS server, our cloud service provider uses state of the art encryption and other security measures recognized as “Industry Standard” internationally, to protect the data. You shall be bound by the terms and conditions of service provider, the link of which is provided here.

4.3 However, you understand and acknowledge that despite all security measures, internet traffic is susceptible to intrusions and no information passed through online medium is absolutely safe and hence, we cannot ensure or warrant the security of any information you transmit to us, and you further understand and acknowledge the risk involved. Further, we shall not be liable for any actions or omissions or any security issues attributable to our cloud service provider.

4.4 We shall not in any way be liable for reasons beyond our control including but not limited to Force Majeure events like fire, flood, earthquakes, explosions, epidemics, pandemics, lockdowns, quarantine restrictions, embargoes, government actions, war, strikes, disruptions; hacking, virus and other malicious codes etc.

5. Your Rights

5.1 You have the right to request access to, amend and/or withdraw consent given for the collection, use or disclosure of your personal information that may be held by us. We will take all reasonable steps to comply with the request. However, please note that we may not be able to provide you our services without such information.

If you have any queries regarding the information collected, please write to us at:


google analytic code